Every CloudSpace server is managed.
Managed is the default, not an upsell. Pick the level of ownership you want and a named engineer builds it, watches it and fixes it.
The default
Secure build, monitoring, backups, OS patching, configuration help and named engineering support.
Deeper ownership
Adds agreed application stack support, proactive tuning, change assistance and expanded operational responsibility.
Designed together
Multi server, database, network, resilience and growth requirements scoped with an engineer.
What managed actually includes
Managed cannot be a vague support promise. We publish what is included, what needs a scoped project and what stays with you.
Clear boundaries protect your budget and make it obvious who owns what when something breaks.
How ownership is divided
The server, the operating system, patching, monitoring, backups and the network it runs on.
The services we configured for your workload, from NGINX and PHP to Redis, Docker and the database.
Your code and your data. When something in it breaks, we still help you find it.
Included, defined and published.
Setup
Configured around the workload
Security
Firewall, SSH hardening and sensible defaults
Monitoring
Signals reviewed and acted on
Backups
Configured, monitored and recoverable
Patching
OS maintenance and security updates
Support
Direct access to experienced engineers
Configuration
Help with Docker, NGINX, Redis and more
Troubleshooting
Investigate crashes, capacity and performance
Advice
Clear recommendations as requirements change